What to Do If Your Cold Roll Forming Machine Is Damaged During Shipping?
2026-01-04 15:01
What to Do If Your Cold Roll Forming Machine Is Damaged During Shipping?
Follow this 4-step protocol if your machine arrives damaged. We use rigorous export packaging (steel framing, anti-rust treatment, container bracing), but rare transport damage may occur.
1. Inspect Before Signing
Do not sign the delivery receipt without inspection. Note damage on freight documents, take clear photos, and ask the driver to countersign. For severe damage, refuse delivery.
2. Notify Guosu Within 24 Hours
Contact us with your order number, bill of lading, damage description, and photos. We will initiate the freight claim process.
3. Damage Assessment
- Minor: Surface scratches → On-site repair with free parts
- Moderate: Bent rollers → Replacement parts + support
- Severe: Structural damage → Repair or replacement unit
📌 Our Commitment: All machines pass Factory Acceptance Tests. We assist with carrier claims and prioritize minimizing your downtime.
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Professional cold bending forming equipment R & D manufacturing, escort customer development.
Phone：
+86-139-1410-8765
Email：
chinacoldrollforming@gmail.com
Factory Address：
No. 6, Xinshan Road, Caoqiao, Wujin District, Changzhou City, Jiangsu Province, China
Working hours：
From Monday to Saturday, 09:00 - 18:00
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Contact us：0086-13914108765
WhatsApp：+86 139 1410 8765
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